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 What is ComplicationInsure ?

Established in 2021, ComplicationInsure were designed specifically for the international medical travel (medical tourism) industry, and were made available in 2022.
International medical travel (medical tourism) requires unique and specialized protection, which standard travel insurance policies usually exclude or do not address. One of the ComplicationInsure programmes was specifically designed to address these shortfalls on a worldwide and affordable basis. The benefits encompass normal travel related activities as well as wide-ranging benefits in the event an insured experiences a complication related to an approved elective procedure or treatment. These programmes were designed to address the potential financial costs of accidental medical complications or other travel related accidents or illness expenses that may occur. Coverage is available to nearly all international medical travellers who seek treatments outside of their country of residency or citizenship.  One of the most special programs of ComplicationInsure is the one developed for health tourists who will come to Turkey for their treatment. 

In fact the Healthcare Tourism Complication Coverage Insurance product is the only worldwide option for benefits and services to address the needs of international medical travellers.

What is Medical Travel or Medical Tourism?

Medical travel (also called medical tourism, health tourism, destination healthcare or global healthcare) is usually considered the practice of travelling outside a person’s home country for the purposes of receiving elective medical or dental procedures. The most common medical tourists are travelling to access high quality providers that offer quick availability or who offer a treatment that is not available in their home country.  Often times a medical traveller can save significant costs to access care abroad.   Wellness tourism is also another facet of travel that promotes health and well-being through various supervised physical and spiritual activities. Additionally, some large self-funded companies have implemented a voluntary medical travel benefit option to help lower overall medical care costs within their employee health plans.

​Is Medical Travel safe?

Undergoing any procedure or treatment carries certain known and unknown risks, no matter where you are receiving care. Pre-trip planning and review of your current health condition can help mitigate unintended risks.  Further, it is important and a “best practice” to use credible and well established medical travel facilitators or case managers.  They will typically require the use of an internationally accredited facilities and board certified providers.

What Makes Health Tourism Assurance and Complication Insurance Coverage Different From Other Travel Health Insurance Plans?

In addition to insureds receiving regular travel accident benefits, cover has been enhanced to include additional benefits for medical complications for up to 6 months after the initial procedure.  Nearly all standard travel insurance policies exclude the activity of travel related to receiving elective, scheduled medical or dental procedures/treatments, thus these policies are not sufficient for the medical traveller.

How do I enroll in complications insure?

Individual participants can submit an application for enrolment online. Or if the facility where you are planning treatment is a CI participant, they can purchase it through their provider. Online Enquiry

If any complications were to occur, you will be fully covered not only in your destination country Turkey, but 6 months after your arrival home.

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Akredite Kurum Ne Deme​k?

​Türkiye Cumhuriyeti Sağlık Bakanlığından; Uluslararası Sağlık Turizmi ilkeleri doğrultusunda hizmet garantisi sağladığına dair onay almış ve verdiği hizmetin standartlar düzeyinde devam ettirip ettirmediğinin düzenli olarak kontrol edildiği onaylı kurum demektir.
Hizmet alacağınız kurum akradite değil ise;
- Alacağınız hizmet kalitesini denetleyen hiçbir resmi kurum olmadığını göstermektedir.
- Tüm reklam ve satış teknikleri birer aldatmaca üzerine kurulu olabilir.
- Ulusal ve uluslararası hukukta hakkınızı ararken onaylı olmayan bir kurumu tercih ettiğiniz için tüm haklarınızda kayıp yaşayabilirsiniz.

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Inpatient Treatment Coverage

It secures the medical complications that develop after medical applications. Inpatient treatment coverage is valid in the following terms and conditions:
*  Patients should have the Healthcare Tourism Complication Coverage Insurance prior to having primary surgery/operation in Turkey,
* Primary surgery/operation should be undertaken in Turkey by a medical center accredited as “Medical Tourism Institution” by Republic of Turkey Ministry of Health,
* All the required documents and information regarding the primary and secondary surgery/operations as well as complications due to primary surgery/operation should be presented to Insurance Company, additional documents may be requested,
* Repetition surgery/operation should be undertaken in Turkey by a medical center accredited as “Medical Tourism Institution” by Republic of Turkey Ministry of Health in 6 months of time from the policy commencement day,
* Reimbursement will be made to the insured according to coverage limits for the treatments, specified in the each policy.
Any dissatisfaction arising from personal preferences are excluded in plastic surgeries and dental treatments.The complications that are only caused by specified procedures are covered by the insurance, any other complications occurring from another treatment are excluded from the coverage.The expenses related to complications that caused by the covered surgery/operation including revision/repetition surgery and intervention are covered. Rehabilitation/physical therapy expenses, which may or may not be required after the surgery/intervention are excluded from the coverage.Any tests and pharmaceuticals required for the covered medical procedure are also reimbursed under this coverage. Except for the diagnostic procedures required for the treatment of the complication and pre-operation tests, any other diagnostic procedures and tests unrelated to the surgery are excluded from the coverage.  

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Flight Ticket Coverage

In case of treatment of a complication developed as a result of a treatment applied in Turkey or revision of the surgery, the amount of the economy class flight ticket paid by the insured to come to Turkey from his/her country is paid with the limit and exemption specified in the policy. Air ticket coverage limit is different for some plans, check your certificate. Coverage is shown on the certificate and/or policy. The flight ticket guarantee is exempt from 100 EUR and the maximum guarantee amount that can be paid may vary on a plan basis, and the guarantee limit is specified in the certificate and policy.

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