Complication Insure

ComplicationInsure is a company authorized by the Republic of Turkey Ministry of Treasury and Finance and subject to financial authority regulations.

​​Who Gives This Assurance
Who Are We?

​​Reinsurer and Partnership Structure

​​EMF NEIF is an investment fund based in the United Kingdom and organized to invest in insurance and related industries in Eastern Europe, which are non-member states to EU, in particular, in Turkey. Among the investors of the fund are "Gothaer", the German Insurance Group, DEG, the German Development Bank, "FMO", the Dutch Development Bank and "EBRD" European Council Development Bank . EMF Capital (UK) Limited, the UK subsidiary of EMF, headquartered in London, is a company authorized by the Financial Conduct Authority (FCA) and subject to financial authority regulations.

​Our Reinsurer is GenRe. ​General Re®, a subsidiary of Berkshire Hathaway Inc.'in  is the holding company for global reinsurance and related operations. It owns General Reinsurance® and General Reinsurance AG, which conduct business as Gen Re.

​Official Authority Dimension

Health Tourism Complication Assurance Insurance is supported by the Turkish Government and its institutions.

​We are the world's first online B2B and B2C digital platform to offer Complications Insurance for Health Tourism.

Established in accordance with the Insurance Law and operating in accordance with the relevant legislations ComplicationInsure is a user-friendly and innovative online purchasing portal developed to make the insurance products needed in health tourism accessible digitally for everyone and every stakeholder.

​Healthcare Tourism Complication Coverage Insurance product is the best worldwide option for benefits and services to address the needs of international medical travellers.

Vision, Mission & Values

​These core values define who we are and the work we do.

OUR VISION

To be the leader, insurance company preferred by all health travelers in health tourism.

OUR MISSION

To ensure that everyone receives health care in facilities that provide quality health care through continuous improvement, using internationally recognized standards, patient safety principles and operational research, under insurance coverage.

VALUES

​​Teamwork
Ethical and Transparent
Professionalism
Social responsibility
Equity and diversity

Hoş Geldiniz!

Akredite Kurum Ne Deme​k?

​Türkiye Cumhuriyeti Sağlık Bakanlığından; Uluslararası Sağlık Turizmi ilkeleri doğrultusunda hizmet garantisi sağladığına dair onay almış ve verdiği hizmetin standartlar düzeyinde devam ettirip ettirmediğinin düzenli olarak kontrol edildiği onaylı kurum demektir.
Hizmet alacağınız kurum akradite değil ise;
- Alacağınız hizmet kalitesini denetleyen hiçbir resmi kurum olmadığını göstermektedir.
- Tüm reklam ve satış teknikleri birer aldatmaca üzerine kurulu olabilir.
- Ulusal ve uluslararası hukukta hakkınızı ararken onaylı olmayan bir kurumu tercih ettiğiniz için tüm haklarınızda kayıp yaşayabilirsiniz.

sorgula

Inpatient Treatment Coverage

It secures the medical complications that develop after medical applications. Inpatient treatment coverage is valid in the following terms and conditions:
*  Patients should have the Healthcare Tourism Complication Coverage Insurance prior to having primary surgery/operation in Turkey,
* Primary surgery/operation should be undertaken in Turkey by a medical center accredited as “Medical Tourism Institution” by Republic of Turkey Ministry of Health,
* All the required documents and information regarding the primary and secondary surgery/operations as well as complications due to primary surgery/operation should be presented to Insurance Company, additional documents may be requested,
* Repetition surgery/operation should be undertaken in Turkey by a medical center accredited as “Medical Tourism Institution” by Republic of Turkey Ministry of Health in 6 months of time from the policy commencement day,
* Reimbursement will be made to the insured according to coverage limits for the treatments, specified in the each policy.
Any dissatisfaction arising from personal preferences are excluded in plastic surgeries and dental treatments.The complications that are only caused by specified procedures are covered by the insurance, any other complications occurring from another treatment are excluded from the coverage.The expenses related to complications that caused by the covered surgery/operation including revision/repetition surgery and intervention are covered. Rehabilitation/physical therapy expenses, which may or may not be required after the surgery/intervention are excluded from the coverage.Any tests and pharmaceuticals required for the covered medical procedure are also reimbursed under this coverage. Except for the diagnostic procedures required for the treatment of the complication and pre-operation tests, any other diagnostic procedures and tests unrelated to the surgery are excluded from the coverage.  

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Flight Ticket Coverage

In case of treatment of a complication developed as a result of a treatment applied in Turkey or revision of the surgery, the amount of the economy class flight ticket paid by the insured to come to Turkey from his/her country is paid with the limit and exemption specified in the policy. Air ticket coverage limit is different for some plans, check your certificate. Coverage is shown on the certificate and/or policy. The flight ticket guarantee is exempt from 100 EUR and the maximum guarantee amount that can be paid may vary on a plan basis, and the guarantee limit is specified in the certificate and policy.

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